First of all, this is a fantastic bass. The construction is flawless. Also, It's the most beautiful thing I've ever seen; Carvin always supplies superb woods.
Plays beautifully, I feel like I'm running my hands over silk, its so nice and easy to play.
The sound: magnificent. Carvin soap bars are pretty bright, plus I've got a primarily maple bass with stainless steel strings, so its on the bright side. Not to worry, within 5 seconds I solved that problem thanks to active EQ. Any sound can be coaxed from electronics, and they all sound FANTASTIC!!!
the only thing I would change is my neck wood: if I had known better I'd have gotten mahogany instead of maple (I like darker sounding basses)
ALSO: I dunno about customer service a few years ago, but now its outstanding. I'd bought a used LB75 from their store a few months prior to this bass. Took it home, had a few problems, took it back, told em' it had problems, and they took it back with no questions asked. Gave me a full refund (which I ended up spending on the Icon I'm writing about.)